Guest Hygiene You Can Prove, Not Just Promise
Hotel guests increasingly ask what a property actually does to disinfect the soft surfaces in the rooms — not what it says on a laminated card.
300 million guests are already asking
An estimated 300 million people worldwide live with a dust mite allergy. For them, choosing a hotel isn't just about comfort — it's about knowing what was actually done to the mattress, the curtains, the upholstery before they walked in. Today, almost no property can answer that question.
Cleara — certification built to fill that gap
Cleara is our hotel soft-surface hygiene certification, built specifically to fill that gap. Every certified property receives documented, dated treatment records for guest-facing soft surfaces — mattresses, sofas, curtains, upholstered furniture — using the AFNOR-certified protocol. A standard your guests, your management group, and your insurer can all verify.
Bangkok hotels and private residences
Cleara is already in use across branded residences and hotels in Bangkok — documented hygiene for guest-facing soft surfaces that guests, management, and insurers can verify.
The Ritz-Carlton, Bangkok
The Residences at Mandarin Oriental Bangkok
Four Seasons Private Residences
Lebua at State Tower
VIE HotelGive your guests something verifiable
Tell us about your property and we'll prepare a Cleara certification proposal.